Plain is a collaborative support platform for B2B support teams, offering a modern, AI-powered interface to consolidate support channels and assist customers efficiently.
Tool to add a customer to one or more customer groups. use when you have a customer and groups ready.
Tool to create a customer. use after gathering email and full name to provision a new customer in plain.
Tool to create a new thread. use after obtaining valid customer identifier.
Tool to delete a customer from the system. use when you need to remove a customer by their id.
Tool to delete a user from the system. use when you need to remove a user by their id after confirming existence.
Tool to fetch company details by id. use when you need the full profile of a company, including name, domain, contract value, owner info, and timestamps.