AI-powered customer conversation management software.
Tool to add a comment (internal note) to a contact's conversation. use after verifying the contact identifier.
Tool to create a new contact in the workspace. use when you need to add a contact by specifying an identifier; delay subsequent actions due to processing.
Tool to retrieve a list of channels connected to the workspace. use when you need to enumerate all messaging channels with pagination support.
Tool to retrieve a list of users in the workspace. use when you need to fetch all workspace users for auditing or assignment.
Tool to add a comment (internal note) to a contact's conversation. use after verifying the contact identifier.
Tool to create a new tag in the workspace. use when you need to label or categorize contacts or conversations after workspace setup.