Simplesat
Simplesat captures customer feedback and CSAT scores through surveys, integrating directly with helpdesk systems for real-time performance insights
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Tools
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Create Or Update Customer
This tool creates or updates a customer in simplesat. if a customer with the provided email address already exists, their information is updated; otherwise, a new customer is created.
Create Or Update Team Member
This tool creates a new team member or updates an existing one if a team member with the same email address is found. it is an independent action that requires only basic team member information (email, first name, last name, and optionally title and phone) and does not depend on any other resource ids.